Shipping policy

Shipping and delivery

Last updated: 21 October 2026

Olyvune is currently preparing its store and is not accepting orders. Delivery destinations, supplier arrangements and delivery estimates are being confirmed. There is no worldwide delivery promise during this preparation stage.

Information before you order

When ordering opens, the eligible destination, available delivery service, shipping charge and estimated delivery period will be shown before you place an order. Order processing and carrier transit are separate parts of that estimate. Please check the information for the particular product and destination.

International orders

Any applicable import charges and who is responsible for paying them will be disclosed before purchase. We will not describe an order as duty paid unless the relevant delivery arrangement has been confirmed.

Tracking and delivery questions

Where the selected service includes tracking, the tracking details will be provided after dispatch. Contact hello@olyvune.com with your order number if tracking is missing, delivery is delayed or a parcel arrives damaged. Olyvune remains your seller and contact for resolving delivery issues, even when a supplier or carrier handles the parcel.

Changes and returns

Contact us promptly about an address change or cancellation so we can try to act before dispatch. Statutory withdrawal, delivery and conformity rights remain unaffected. See our Return and Refund Policy.